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Terms & Conditions


Your Satisfaction is our only goal and we back that up with our no questions asked return policy.  If for whatever reason you are not 100% satisfied with your purchase, return the products within 30 days for a full refund less the shipping.  Just pay for the return shipping.


After 30 days, there will be a 25% restocking fee.


After 60 days, all sales are considered final.


Most items are shipped within 48-72 hours of order date.  We use ground service unless diferent instructions are provided by customer.  Some items may back order up to a week, in which case customer will be notified.


The Defibtech Lifeline AED comes with a 5 year warranty.  Should your unit require servicing at any time, a loaner unit will be provided at no charge if repairs can not be handled within 10 business days.  Customer is responsible for all shipping costs.